Managing online business requires different skills and abilities than managing a business in the ‘real world.’ Customers can easily detect the size and determine the prestige of a business when they have the ability to walk in and take a look around. Not only do ‘real-world’ furnishings and location tell the customer what level of professionalism to expect, but "real world" personal encounters allow first impressions to be determined by how the business approaches its customer service. When a customer walks into a retail business just about anywhere in the world, that customer expects prompt and personal service, especially with regards to questions that they may have about products they wish to purchase.
Customer service or the client service is the service provided to the customer for his satisfaction during and after the purchase. It is necessary to every business organization to understand the customer needs for value added service. So customer data collection is essential. For this, a good customer service is important. The easiest way to lose a client is because of the poor customer service. The importance of customer service changes by product, industry and customer. Client service is an important part of every business organization. Each organization is different in its attitude towards customer service. Customer service requires a superior quality service through a careful design and execution of a series of activities which include people, technology and processes. Good customer service starts with the design and communication between the company and the staff.
In some ways, the lack of a physical business location allows the online business some leeway that their ‘real world’ counterparts do not enjoy. Location is not important, furnishings are not an issue, and most of the visual first impression is made through the professional design of the business website.
However, one thing still remains true. Customers will make their first impressions on the customer service they encounter. Unfortunately, in online business there is no opportunity for front- line staff to make a good impression. Every interaction the customer has with the website will be their primary means of making their first impression towards the business and its client service. Good customer service in any online business is a direct result of good website design and planning.
By Jayashree Pakhare (buzzle.com)
Comments (6)
Protect Your Loved Ones on the Roads - A Must for Every Car Owner
These Roadside Safety Discs can be seen from over 5000 feet by oncoming motorists. Protect yourself and your family in all emergency situations, simply activate each light with a single click.
Special Price - http://bit.ly/2LpxYPm
How would you like to Upload A SINGLE Video And
RANK for 100 LANGUAGES !!!
FACT #1
ONLY 25% of the searches made online are in ENGLISH!
And yet everybody focuses on trying to rank in ENGLISH!
FACT #2
YouTube is the 2nd BIGGEST website in the world…
And still you focus all your efforts trying to rank and get traffic ONLY from Google!
http://bit.ly/2PVgtFh
DO THE MATH:
With Over 3 Billion Searches A Month…
All the visitors that you will ever need
ARE ALREADY ON YOUTUBE!
3 billion searches a month.
75% are not in English…
Do the math… 2.2 billion searches each month in foreign languages!
Are you getting an idea on how much money you are leaving on the TABLE?
http://bit.ly/2PVgtFh
How would you like to Upload A SINGLE Video And
RANK for 100 LANGUAGES !!!
FACT #1
ONLY 25% of the searches made online are in ENGLISH!
And yet everybody focuses on trying to rank in ENGLISH!
FACT #2
YouTube is the 2nd BIGGEST website in the world…
And still you focus all your efforts trying to rank and get traffic ONLY from Google!
http://bit.ly/2PVgtFh
DO THE MATH:
With Over 3 Billion Searches A Month…
All the visitors that you will ever need
ARE ALREADY ON YOUTUBE!
3 billion searches a month.
75% are not in English…
Do the math… 2.2 billion searches each month in foreign languages!
Are you getting an idea on how much money you are leaving on the TABLE?
http://bit.ly/2PVgtFh
Hello there, My name is Aly and I would like to know if you would have any interest to have your website here at htf.cm promoted as a resource on our blog alychidesign.com ?
We are updating our do-follow broken link resources to include current and up to date resources for our readers. If you may be interested in being included as a resource on our blog, please let me know.
Thanks, Aly
I am very happy to read this. This is the type of manual that needs to be given and not the random misinformation that is at the other blogs. Appreciate your sharing this greatest doc.
<A HREF="https://vfv79.com/" TARGET='_blank'>바카라사이트</A>
Hey,
If making money were easy, everyone would do it. It isn’t - especially if you have no capital to start with.
Most people start a venture, suffer and quit. 50% fail in the first year, 90% within five years.
Suppose you have little or no money to start with. Then what?
Uber successful entrepreneur, Glen Ledwell, began with almost no money. He financed his company on credit cards and had to get creative.
He used the power of joint ventures to grow into a powerhouse online marketing machine - and now he’s sharing his secrets, along with veteran marketer, Mike Filsaime, in this brand new masterclass:
How to Instantly Become a Leading Expert in Your Industry, While Being Referred to as 'The Next Big Thing' by Every Respected Influencer in Your Market!
Grab your free spot now
https://redeyedeal.com/jvhacking
This is a tell-it-like-it-is event you do not want to miss! Even if you’ve never sold a product or service online or done any joint ventures yet, because you will after you see this.
The digital world is a huge business without spending your own money. Especially if you leverage your relationships. But you have to do it right.
Grab your free spot at Glen and Mike’s Online Training!
https://redeyedeal.com/jvhacking8 <== Click here now, space is limited.
In the digital marketing world, there’s a right way, a wrong way and a profitable way. Choose wisely.
Learn how to do it right from the start.
Hurry and grab your free spot at Glen and Mike’s Online Training!
https://redeyedeal.com/jvhacking
To your success